New Zealand

New Zealand Infant Formula Marketing Code Compliance

The Ministry is responsible for monitoring the implementation of the Health Workers’ Code and the Infant Nutrition Council Code of Practice. The Ministry does this by receiving complaints about potential breaches of either Code of Practice. If an issue is not resolved to the complainant’s satisfaction through a natural justice process, it will be submitted to a Compliance Panel for a decision.

For information about the complaints management process or how to make a complaint click here.

Compliance Panel for the Code in New Zealand

WHO Compliance Panel for Implementing and Monitoring the International Code of Marketing of Breast-milk Substitutes in New Zealand: The Code in New Zealand (the Code in New Zealand) (CP). The Compliance Panel was established by the Ministry of Health in 2008 and is part of the complaints process for implementing and monitoring the Code in New Zealand. Its overall objective is to contribute to the wider policy environment which supports the provision of safe and adequate nutrition for New Zealand infants.

Role of the Compliance Panel

The role of the CP is to:

  • make decisions on unresolved complaints relating to either the Code of Practice for Health Workers (Ministry of Health 2007) or the Infant Nutrition Council Code of Practice for the Marketing of Infant Formula
  • provide advice on appropriate action to remedy a breach of either code in New Zealand.

For information about the Compliance Panel click here.

There is an appeal process, presided over by an adjudicator, for complaints unresolved by the Compliance Panel.